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Old 01-30-2010, 12:37 AM   #1
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Default The Best & Most Convenient & Cheapest Credit Card Processing

Hello.

Hey guys,
I'm still shopping and doing some research on what kind of credit card processing machine is the best fit for the company. I'm leaning towards to
just having the customer write out their credit card # and such on the invoice sheet. After they do that I'll gather the credit card information from the crew leaders and key away the transaction on my computer. My key rate would be appx 2.25 % and .25 per item with $18 per month fee and not set up fee with a certain company. Swiping the cards are cheaper...but obviously you can't take their cards home . The swiper machine actually cost a lot to buy and run.

I saw a number of other options that could keep the customer from having to write down the credit card info on a sheet of paper, which can 'lead to identity theft'.

Option 1. Mobile Credit Card Swiper
Adv. Convenient. Real Cheap Swipes. On the spot transaction with receipt. Each Crew Leader can have one.
Disadv. Each swiper can cost around $300. Lose them babies...and you'd be hurtin'. A charge per swiper monthly.

Option 2. Cell Phone key in and or swipe.
Adv. Cheaper than Option 1...much cheaper. You can either print out or email invoice.
Disadv. A charge per cell phone to use service. Appx $5-$15 a month.
Per swipe % is higher.

Option 3. Laptop
Adv. Don't have to pay for multiple set ups and multiple fees. Really simple. Works really well if you are a one man crew.
DisAdv. If you give each crew leader one...that can rack up the cost of equipment(computers) and liability.

Option 4. Do it from the office.
Adv. One monthly fee. Cheaper in light of not having to by equipment.
DisAdv. Inconvenience to the customer in writing the card number down.
Wait a little longer to get the paper to key in the credit card information.
Key in rate is higher that swipe.

Option 5. Paypal
Adv. Easy to do.
DisAdv. You can get a cheaper rate from option 4.

I'd love to get the cell phone swipe or key in! However, its the newest of the options in terms of technology. More and more companies are starting to use this. I'm leaning towards Option 4 for now and wait out to see if Option 2 comes out with better deals in the future.

I'd love to have feed back in what may work the best with having credit card processors/with crew
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Old 01-31-2010, 11:26 PM   #2
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Some customers allow us to write the card number on the invoice, others write it on a small piece of paper. Others prefer to have me call them and ask for the number. I was using Paymentech, from Chase, and a program from verifone. I upgraded to Window 7 in November, and have been trying since then to get Paymentech/verifone working. I have had very limited sucess in contacting them. I was sent a new disc that I cannot access because my access codes do not work. Then I was sent an upgrade that does not work because my access codes do not work. The upgrade was sent on a Sunday, and expired the next day at Midnight. I was scheduled to be out of town working, when the expiration occured. The lack of customer support is terrible.

I am now looking into quick books program. I am also going to my bank to talk to them.

A contractor on another board used Pay Pal and did not like the hidden charges.
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Old 02-08-2010, 01:57 PM   #3
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we have used Paypal before but as mentioned the hidden charges are going to eat around 5% of the revenue... we now take cheques and had no problems so far, never mind the 1 or 2 that bounced
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