water marking, a manufature defect or not?
How many of us ever run into water marking
Anyone ever find out the real why this happens?
I have NOT found a fix, if there is any.
I have been cleaning and repairing carpet for years and have run into water marking and pooling with plush carpeting. I have seen it with fairly new carpet and old carpet alike. The new carpet I tried to get the customer to replace the carpet or get her money back, but the arbitrator told us it was not the manufactures fault.
Wow, I was floored, but what could we do?
Tell me about your experience with this "manufacture defect".