I have a question for anyone that cleans banks. On almost every website for companies that clean banks, I see the phrase "We are familiar with the special trash removal procedures within the banking industry and understand the sensitive nature of “teller trash” and other confidential documents." But, no one yet has been able to tell me what those special trash removal procedures are. This is a market I am itching to get into, and I want to know what I'm talking about when I get in front of a branch manager.

Thanks in advance!

We clean many banks and for one company we are required to save one week's worth of trash from behind the teller counters in case they need to review the receipts for discrepancies. The other bank companies we clean have no special requirements other then not being allowed to break into their vaults!
Peter Weiss
Total Maintenance Services
www.totalservices.org

Thanks for the response! Being in a city as large as Houston, I know there is a lot of bank work to go around.. I just wanted to be sure I knew what I was talking about before I found myself in front of a branch manager

I would imagine certain documents may need to be shredded or destroyed, particularly anything with account numbers.

Each bank will likely have their own requirements or requests. Just have to be open to these types of requests.

Banks are so heavily regulated, especially after the Dodd-Frank Act. I imagine there are some laws that effect disposal of sensitive information. Banks have SS numbers, address, account numbers, etc. information that hackers and identity thieves would love to get their hands on.

I would suggest you talk to your own banker and see if they will set up a meeting for you with their security expert. I am sure some banks have different requirements but I also bet there is some base level, minimum requirement by law.

As a business manager at my other job and having a wife who was a teller, just ask. Different companies have different ways of dealing with documents. Ask and they will be glad to tell you. They want you to keep their clients safe, if they don't tell you how they do it, I would be surprised. However, if you don't ask, shame on you. That's just a sign of a good proposal process....ask about their pain points and concerns.

That comment was hilarious but true

Cleaning a bank is the same as everywhere else. You ask them what their specifications for cleaning are. They tell you. You bid for the services required. If they want special trash handling they will tell you. They want a good reliable cleaning company, not a banking expert. Good luck.

Air Health Services
Eric