I know of a person that just yesterday they decided to drop residential and have all commercial clients because they made more profit from them. I'm not sure how... but like I said, it's all about how you set up YOUR company.
Yeah, everyone is nervous for their first few customers. I trained a lady to start her own business in February and she was nervous and she wanted to do things this way and that way and not go by what I said (she was nervous about making the customer happy)..... 2 weeks ago she called and was telling me about a customer that did something that I said a customer would do. Last week she called and said the same thing. And Monday she called and said the same thing and said, well, now she see's that I was right about how to do things. The moral of the story.... don't let the customers control YOUR business if you want to be an actual business owner. If you let them control you then just tell them you will work for $10 an hour and let them pay all the things a regular employer pays, because that's exactly what they are if they control you.... your employer.
When you get a call, set up a time to go to their house. If they don't have time for a bid they are not serious about having you clean... probably another cleaner trying to get a price out of you. Which makes no sense but that's for another day... When you go to their house for the bid... as soon as you walk in that door YOU take control of the talking. Ask questions and be friendly to the kids and pets.
There is much, much more to the way I get almost every customer I bid and I will soon have a website for that. Not soon as in a week or 2 but soon as in sometime this year. What I do, took many years to learn and is not an easy thing to just say in 2-3 paragraphs.
By the way, Marcia (the lady I helped start a business in February) has gotten all but 1 bid she has went on. She said the way I showed her to do it helped 100%. Now that her schedule is not empty, she can start taking only good customers and weeding out the bad ones. She doesn't want to have any workers so she can be VERY picky about who her customers are and take only the easy, best paying customers.
Last edited by sprintcar93; 04-07-2015 at 06:17 PM.