Residential house cleaners... What are some special touches you do to impress your clients? For example, I know some fold the end of the toilet paper like a hotel does. I am sure you guys have other tiny details that might go a long way.
Also, what are some things your clients ask of you besides cleaning? If you are a weekly cleaner for the client, do the have you clean everything weekly or ask that you do other things on the second week?
Thanks for the feedback in helping me fine tune the services I offer.