Giving Customers what they want - Cleaning Talk - Professional Cleaning and Restoration Forum
Thread Tools Display Modes
post #1 of Old 07-28-2012, 04:00 PM Thread Starter
Junior Member
Join Date: Jul 2012
Posts: 10
Giving Customers what they want

Yesterday I had a call after we experienced some severe weather - rain and wind. Rainwater was blown under 75 hotel room doorways and wet the carpets just inside . I suggested the maintanance guys take care of it with their portable but they wanted me to come out instead.

After checking the weather report m I told them we could expect rain and severe conditions the rest of the week. While I was there I also noticed several ddrains that were clogged up with debris that needed to be cleared.

Anywaym this morning they called me and told me that not only were some of the rooms wet again, but the Hotel restaurant was wet also - it is going to be raining for several days straight. I told them I could come out, but its going to get wet again. I advised them to sandbag around the outter walls , have their porty there ready to vac when needed and get their people to clear all the drains.

kick00 is offline  
Sponsored Links
post #2 of Old 02-12-2013, 11:24 PM
Join Date: Feb 2013
Posts: 93
Some people saying "The customer as a god".
david3166 is offline  

Quick Reply

Register Now

In order to be able to post messages on the Cleaning Talk - Professional Cleaning and Restoration Forum forums, you must first register.
Please enter your desired user name, your email address and other required details in the form below.

User Name:
Please enter a password for your user account. Note that passwords are case-sensitive.


Confirm Password:
Email Address
Please enter a valid email address for yourself.

Email Address:


Thread Tools
Show Printable Version Show Printable Version
Email this Page Email this Page
Display Modes
Linear Mode Linear Mode

Similar Threads
Thread Thread Starter Forum Replies Last Post
How to say the customers about rate increase? Greatestclean Residential Cleaning 11 05-21-2020 05:13 PM
How should I go about getting my first customers newton1207 Sales & Marketing 26 10-28-2018 10:35 AM
How you deal with non-paying customers? SimonNewton Business 16 02-12-2012 05:01 PM
Raising prices on current customers Lisa1970 Business 7 11-21-2008 03:29 PM
Keeping Customers Nathan Business 11 01-04-2008 10:19 AM

Posting Rules  
You may post new threads
You may post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off

For the best viewing experience please update your browser to Google Chrome