help confused - Cleaning Talk - Professional Cleaning and Restoration Forum
 
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post #1 of Old 04-16-2007, 11:12 PM Thread Starter
 
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help confused

hello i am having difficulty making a transition i clean residential and commercial i prefer comercial how do i bring in other people to help me so i can grow with out losing my current costomers i have gone as far as i can on my own and am at a delema how to grow please help thanks

Last edited by peggy; 04-16-2007 at 11:14 PM.
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post #2 of Old 04-17-2007, 12:28 AM
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Welcome to the board Peggy.

I have found that when I want my clients to feel comfortable with my adding new people that it helps to send a newsletter of sorts and to offer up some sort of brief bio on each new addition. This allows the client to feel as if they know the person a little more and aids in bridging the reluctance of having new faces pop in.

Too, I tend to have the new people work with either myself or another trusted lead person for awhile so that personal introductions can be made and that the client sees that the new person is being acclimated into the job.

I hope that helps
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