Scent or no scent? - Cleaning Talk - Professional Cleaning and Restoration Forum
 
Thread Tools Display Modes
post #1 of Old 07-28-2012, 05:08 PM Thread Starter
Junior Member
 
Join Date: Jul 2012
Posts: 10
Scent or no scent?

It's getting increasingly frustrating to dial in on what some customers want as far as scent or no scent.

Now I don't mean adding a deo or anything to mask but as far as prespray scent or extraction formula.

I did my cousins church this spring and got a pissy call from him saying it doesn't SMELL clean.

Well the church is 40 years old and old carpet.

So I went back and the place looked clean ....so I spritzed some deo on and later he called and said yeah it smells clean now.

But even residential customers you really have to READ them as far as what they consider as far as what CLEAN really means.



________________________-
Lixall
kick00 is offline  
Sponsored Links
Advertisement
 
post #2 of Old 07-30-2012, 04:12 PM
Senior Member
 
Join Date: Mar 2012
Posts: 101
Clients want to see and "feel" that the cleaning has been done professionally and they received a high quality service. So, it is a good idea to use cleaners/disinfectants/deodorizers that not only clean the building, but also give it a fresh clean smell.

Clean4Real Cleaning Services
bloun is offline  
post #3 of Old 08-29-2012, 12:04 AM
Member
 
Join Date: May 2012
Location: Melbourne
Posts: 32
We have found that customers like the fresh smell as well. Customers often subconsciously link a citrus smell to a professional clean and will just be happy with it. Maybe try some new products with a citrus smell?

Let us know how you go!
Louise is offline  
Reply

Quick Reply
Message:
Options

Register Now



In order to be able to post messages on the Cleaning Talk - Professional Cleaning and Restoration Forum forums, you must first register.
Please enter your desired user name, your email address and other required details in the form below.

User Name:
Password
Please enter a password for your user account. Note that passwords are case-sensitive.

Password:


Confirm Password:
Email Address
Please enter a valid email address for yourself.

Email Address:
OR

Log-in










Thread Tools
Show Printable Version Show Printable Version
Email this Page Email this Page
Display Modes
Linear Mode Linear Mode



Posting Rules  
You may post new threads
You may post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off

 
For the best viewing experience please update your browser to Google Chrome