I am working hard to make my business seen and grow. People can book cleaning services through the app, website, or via phone. I want them to book orders through the app but most of them prefer a phone call and say that they find it difficult to use the app. Even though I have developed separate apps for both android and iOS users and trying my best to make interface user-friendly, but still the results aren't satisfactory.

Here are the links of the apps, can you please review them and share the problem with me?
Android: http://bit.ly/3nEvETt
iPhone: https://apple.co/34bBBjg