Doing a great job and providing outstanding service is important, when you want your customers to remember you but people have short memories. Even if you do the best job they have ever seen, they might not remember you, six month down the road. Here are some things that could help you stay fresh in their minds.
: Anything you leave behind, at the appointment, can help you stay in their minds. You can leave them a custom label spotter bottle, fridge magnet, spot cleaning guide etc...
Thank You Cards
: A thank you card is just another way to leave a strong impression. Not only will they appreciate the thought but they will be more likely to recommend you.
: By sending out just 2-3 cards a year to your customers, you will be reminding them of your good service. When they are ready for the next carpet cleaning
, you will be the one they call.
: A monthly e-mail newsletter is a great way to keep in touch. We have our customers subscribe, so we are not marked as spam.