Script For Office Cleaning Accounts
PHONE SCRIPT GUIDELINE FOR OFFICE CLEANING ACCOUNTS
You will be talking to either:
1. A receptionist
2. The office manager
3. A property manager
Hello, my name is may I speak with the office manager?
Typical responses: You say:
Yes, hold on, How do you pronounce (his or her) last name?
What is this in reference to? I'm with ( ABC Office Cleaning ) and
I'd like to speak with (him or her) about submitting a competitive bid for you to keep on file.
We already have a cleaning service. I understand. I thought that you might, but I would still like to speak with (him or her) about submitting a competitive bid for you to keep on file. Things change.
When you do get through to the decision maker, you say:
Hello (Mr. or Miss) ; My name is
I'm with (your company name) here in (your
city). The reason I'm calling you, (Their Name) is I would like to submit a competitive office cleaning bid for you to keep on file. Are you satisfied with the quality of cleaning being done?
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