Please help me to make new opening script for carpet cleaning business.
We are working for carpet cleaning company and this is a script we are using. I will be very thankfull for your help.
Rep: Hi Good afternoon. My I speak to Mr/Mrs _____________please?
Cus: Yes This is he/she how may I help you?
Rep: Mr________Thank you very much for receiving my call this is _____from City Carpet, How ya doing today?
Cus: I am fine, you?
Rep: I am also fine, Thanks for asking. Mr_____the reason of my call is that we are offering carpet cleaning only in $30, so may i know how long its been you have cleaned your carpet?
Because of bad weather we are not getting good leads. plz help me
My best spills are as follows:
Hello,Im David from ----- how are you today?
Im hoping you can help me(This is the killer that will 9 times out 10 have the gate keeper to lower their defenses and allow you to talk)..
Im calling from (cleaning service name) to see if you could tell me the procedures that I must follow in order to provide an estimate in regards to your cleaning service..(They will either patch you over if they aren't the person,or,say something like,"hmmmm thats a derek or (whoever handles the decision making)question".
Very rarely do I get a not interested with that spill..
I also,get trick leads..I would call someone and say,"Im David with blah blah and Im calling because one of my colleagues,Andrew, was requested by 2 other businesses in the area to provide a quote for office cleaning and I wanted to see if he had stopped by there to give you an estimate for your cleaning in case you go into the market sometime in the near future." This is only good if the appointment is scheduled for the next day or 2 at the most.. If it is 4 days or more they can forget..Its best to get an email from them and for each appt. you should send a confirmation email the same day you set the appt.
Best Rebuttals for Not Interested will be:
"Would you mind keeping an estimate on file in case you do decide to go in another direction with your Janitorial Cleaning? 9 1/2 times out of 10 you'd get a yes..