Script for Telemarketing - Page 2 - Cleaning Talk - Professional Cleaning and Restoration Forum
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post #21 of Old 06-13-2016, 09:35 AM
Join Date: Jun 2016
Location: Hillsborough, NC
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I often look at it this way. When you're cold calling you're trying to sell the "meeting". I find it very hard to sell something over the phone but after you have that appointment/meeting scheduled selling a product or service in person is a lot easier and more comfortable. This also better helps you to develop a personal relationship with the customer which is great for repeat business.
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post #22 of Old 01-19-2017, 12:01 PM
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Sort of new to forum. Hello to everyone. Tried to post introduction, but says I can't without posts. No spam here. Looking for feedback from the pros in the biz.

Just got a carpet cleaner and janitorial firm going on a pay-per-lead pilot program with one of my temps who is looking for full-time with them.

We'll see how it shakes out on this end, but I'm curious for feedback on what you would pay for a legitimate lead?

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post #23 of Old 01-23-2017, 08:58 AM
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Scripts and leads

As for scripts a good practice to ask if the person have time to discuss an opportunity right after you represent yourself. There are a lot of training on selling an cold calling at udemy. So you may find great tricks there.

As for lead, it quite depends on the profit you will get. If the cost of lead is too high comparing with your future profit it doesn't worth. For example, if the lead will cost me 100 USD and I will get a profit of 20 USD for each order from this company/person and in five months I will get full ROI (of course in case this person/company will place an order with me at least once a month) . And it is good for me
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post #24 of Old 01-26-2017, 05:44 PM
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Nice script - thanks for sharing! How does everyone find cold calling works for their business? Does it generally find good clients?
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post #25 of Old 11-28-2018, 10:38 AM
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Originally Posted by Cold_Calling View Post
Please help me to make new opening script for carpet cleaning business.
We are working for carpet cleaning company and this is a script we are using. I will be very thankfull for your help.

Rep: Hi Good afternoon. My I speak to Mr/Mrs _____________please?
Cus: Yes This is he/she how may I help you?

Rep: Mr________Thank you very much for receiving my call this is _____from City Carpet, How ya doing today?

Cus: I am fine, you?
Rep: I am also fine, Thanks for asking. Mr_____the reason of my call is that we are offering carpet cleaning only in $30, so may i know how long its been you have cleaned your carpet?
Because of bad weather we are not getting good leads. plz help me
My best spills are as follows:
Hello,Im David from ----- how are you today?
Im hoping you can help me(This is the killer that will 9 times out 10 have the gate keeper to lower their defenses and allow you to talk)..
Im calling from (cleaning service name) to see if you could tell me the procedures that I must follow in order to provide an estimate in regards to your cleaning service..(They will either patch you over if they aren't the person,or,say something like,"hmmmm thats a derek or (whoever handles the decision making)question".

Very rarely do I get a not interested with that spill..

I also,get trick leads..I would call someone and say,"Im David with blah blah and Im calling because one of my colleagues,Andrew, was requested by 2 other businesses in the area to provide a quote for office cleaning and I wanted to see if he had stopped by there to give you an estimate for your cleaning in case you go into the market sometime in the near future." This is only good if the appointment is scheduled for the next day or 2 at the most.. If it is 4 days or more they can forget..Its best to get an email from them and for each appt. you should send a confirmation email the same day you set the appt.

Best Rebuttals for Not Interested will be:
"Would you mind keeping an estimate on file in case you do decide to go in another direction with your Janitorial Cleaning? 9 1/2 times out of 10 you'd get a yes..
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post #26 of Old 03-08-2019, 01:19 PM
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Just remember when you are telemarketing the first answer 99 percent of the time is no! The canned sounding response is not necessarily the best. If you here not right now ask if they are doing the work later perhaps the spring if its winter etc. The goal is to get a yes. If they say yes ask if they would consider doing the work if they got a better deal now. If yes continue.. the point is to lead to the sale instead of just losing out getting a huge call back list.
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post #27 of Old 03-19-2019, 11:05 PM
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Awesome script thanks for sharing
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post #28 of Old 06-06-2019, 06:21 PM
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Hi _____,

We are a local cleaning company and trying to expand - so I'm reaching out to see if we can come over and provide a free cleaning in your living room. We clean lots of houses in your neighborhood and it would be easy for us to swing by and do what we do best - clean.

We think this will be a great way for you to see the quality of work. If you just cleaned the living room we can wait a few days before popping over. How long has it been?
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