So hard to get first commercial contract / client - Cleaning Talk - Professional Cleaning and Restoration Forum
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post #1 of Old 02-10-2018, 07:01 PM Thread Starter
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So hard to get first commercial contract / client

i'm only 2 full weeks into having my commercial janitorial company registered, licensed, insured, bonded etc.

I've begun as a 1 man operation, so i am doing all the cleaning & management myself. I have the skills & lengthy experience to do this.

Got a nice little website up, its small, but professional.

However i have not landed one bite yet. Since 10 days ago I've cold called about 40 places. Handed out flyers for a few days. Introduced myself to places that allowed it. Keeping posts up on Craigslist. Got the ThumbTack app set up.

So far; all businesses are either already under contract or not interested, or not ready to hire janitorial yet.

My friends don't have leads for me

I know this industry is based on reputation, but i need to get that first client so i can begin building that!
Im thinking that my marketing & introductions are not convincing enough. Maybe turn up the aggression a little bit?

On the second week, i added "15% off first contract" to my marketing.

Now i am thinking about marketing "Save 15% on janitorial service!" and basically undercutting current contracts. Is this ethical / dangerous?

any tips or advice will be so greatly appreciated. Maybe some conversational tips when doing door to door?

Last edited by 2020cc; 02-10-2018 at 07:06 PM.
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post #2 of Old 02-11-2018, 06:55 PM
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Actually, I think that is a good idea. For the first two years I had my one-person cleaning company, I deliberately set my rate lower than most people charge here. This kept me busy and allowed me to build up skills and a good reputation. I think as long as you handle things in a fair, honest manner, charging less at first can be a very good thing.

I get almost all my work from Thumbtack or But I only do home cleanings. Cant be of much help to you on that issue of finding work.
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post #3 of Old 02-12-2018, 03:07 PM
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2020cc.... Like you I am also a ThumbTack member but haven't had a lot luck with them, some of the issues have been using the mobile app. Not sure where you are located, but I find the ThumbTack competition drops off when the leads/prospects/bids are outside the city limits of the large metro are close to me. Perhaps increase the areas you serve thru ThumbTack and see if you get more leads. Also with ThumbTack I put a low $__ in the top of the bid and then in the biding form I'll put in $30-40 per service day as an example. I have found this method at least gets me more actual contacts with the customer.

Getting new customer is a numbers game, yes, it's time consuming and with high rejection rates. Perhaps when cold calling try asking about carpet cleaning? or window cleaning? maybe a way to get your foot in the door.
What types & sizes of businesses are you calling?
You say you have a website, where does it rank when you do a search for office cleaning? janitorial services? etc. 1st page? 3rd page?
Do you offer any specialty services? like steam cleaning? Tile & Grout Cleaning? strip & wax floors?
Brad BD Janitorial
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post #4 of Old 02-17-2018, 05:54 AM
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Where are you located?
Check this Gov.Web Site so you can see if there is something close to you:
There is NO fee that they charge, some fake company will try to charge some money but as you read FBO or SAM do not charge and they put it in writing there.
Any other question, my phone is (702) 689-2784
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post #5 of Old 02-17-2018, 06:06 PM
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Location: Bundaberg
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It's a cut throat business down here anyway.

Sometimes there can be a fit approaching the larger companies who already have the contracts and sub contract to them.
You would be surprised what some of those companies actually charge because they take care of all the cleaning requirements and the owners pay for that service.

It's true, they make money from your hard work but sometimes there is a good amount left for you if you negotiate and win them over. As long as a good job is done and they make a cut they are happy.
Hope that helps.
Don't sell yourself too short though and remember you can chase other contracts at a higher price elsewhere.

Cleanupcrew servicing all aspects of commercial cleaning.
Specialising in building cleaning and external hard surface cleaning.

Our pressure cleaning page
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post #6 of Old 02-19-2018, 07:56 PM
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Put together some unsolicited bids.How to Start Your Cleaning Business the Right Way.
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