First off, let me just say "Nicely Done!" Creating a site from scratch and asking for suggestions isn't easy by any wild stretch of the imagination. You've created a nice working model and you're well on your way to having a fantastic site.
I do have a few suggestions right off the top that should help, though:
1. You definitely want to ditch the flash ASAP for all of the reasons mentioned above. Load time, SEO
, incompatible or out-of-date browsers/plugins...
2. Add your location. Anyone going to your site (including Google's crawlers) wants to know where you're located. I searched your phone number to find out what state you're in.
3. Define "restoration" immediately on the landing page. You know what you do and what you mean by restoration, but the people clicking on it may not. Concrete restoration, art restoration, hardware restoration...there are 1,000 types of restoration outside disaster restoration. Your visitors and Google need to know what it is (exactly) that you do immediately when they load your site.
4. Title your page. Right now, the page title is "appliedrs flash". "Applied Restoration Specialists - Setting the Standard" would be a nice start.
5. Consolidate some of your tabs. There are 12 main tabs with subtabs in most of them. Remember The Golden Rule: K.I.S.S - Keep It Simple, Stupid. Lean and mean is the name of the game. Think about how you can combine some of your efforts and capitalize on what you want visitors to click on.
6. Facebook is fantastic for any local company, ESPECIALLY a disaster restoration company. A quick adjustment you can make to your Facebook page is to create a vanity url for it. Once you have 25 "Likes" on your page, Facebook allows you to change the link to something more memorable than the 45-character default url it gives you (i.e. instead of http://www.facebook.com/pages/restor...76764835723593
, I can set up www.facebook.com/RestorationMarketer
so people can easily remember it). Here's the link to set up your own vanity url for your page and/or your profile (Facebook calls it a username): www.facebook.com/username
Hope this helps!