Hello from Missouri
Distribution of janitorial supplies was my career for a quarter of a century.
It is a good industry, sanitary maintenance or whatever the term is today.
I've been out of the industry for two and a half years, considering a re-entry.
One of my favorite positions was and always has been customer service, everyone seemed to help each other, it's good. People could and did trust one another. It was more than business, yet, business was business.
I used to negotiate deviated costing on supplies, that was fun and the reporting complex. Say you are big enough to warranty a deviated cost - a cost lower than normal, the dealer has to first buy it at the higher price. Then, at month end, reconcile all your purchases, consolidate the information, send it to the vendor and then wait 30-45 days for the credit to come back.
I'm getting off track -
I hope i can bring something to the forum from whatever my perspective is.
nice to be here