Hello, my name is Luna and I've been a member of this site for a little while now, but never formally posted an introduction. I'm based in the Metro Detroit area and am in the middle of phasing out my independent cleaning operation (A Clean Dream Home & Lifestyle Services...gained the top 5 star Yelp.com listing in my county for a house cleaning service). I'm set to now focus on digital / internet marketing support and consulting for small and micro-service businesses.
I got into cleaning sometime in 2012 after a long spell of unemployment due to a surprise layoff, having a new baby to contend with, and with some basic experience under my belt working as a commercial cleaning tech for a couple of other companies. Prior to that, I'd worked mainly in desk (accounts receivable/admin), front-end sales, & customer service-oriented positions. When I started I was pretty (okay, VERY) broke, but with some 'green-er cleaning' supplies (baking soda, vinegar, dish soap, dollar store buckets & the like), a $10 vacuum off of Craigslist, a free website I built, some cheap Vistaprint cards, & some Craigslist ads, I was off and running! I was so glad when I started making enough to take my cleaning cloths to the laundromat instead of washing them by hand & hanging them out to dry in the sun (no kidding).
I learned a lot along the way and love to clean and transform living spaces (for others, not so good at it for myself personally
), but at the beginning of 2014 the work had started to get a bit physically demanding, plus I'd been inundated with cleaning requests I simply could not fill with it being just me. So I had to make a decision: expand and grow the business with employees or explore my 2nd love of 'guerrilla/DIY marketing'. I went with the latter since I received great results and response with how I built my little operation from the ground up, plus I've had success helping a couple of other businesses in this manner (I handled the marketing for an ex with starting a successful lawn service and provide support in kind for a local carpet/commercial cleaner/painter). My new decision allows me have a flexible schedule, do most of my work from home, & not feel like I got run over by a truck the next day when I wake up after doing a job. I also get to be with my preschooler more, which is most important.
Anyway, I'm always happy to help super-new cleaners avoid some of the hard knocks and road blocks they may face along the way and I love to continue to learn new things from the more experienced pros. I get totally 'geeked out' on all-that-is-cleaning so I don't think I can't ever fully extricate myself from the industry. Yes, I do believe I'm here to stay.
Feel free to check out some examples of my more extreme cleaning transformations on my album here: http://www.cleaningtalk.com/members/...before-afters/