I come into the cleaning business in an interesting way. My entire career has been spent on technical things. I worked for twenty years at what was at the time the biggest manufacturer of digital telephone systems in the world. That company began to implode and frankly I bailed and started my own IT/Networking company. Did pretty well until the recession but managed to stay afloat. But that combined with the shift in the industry towards more and more disposable devices (phones and tablets) meant things were not moving in a direction I liked.
Luckily for me my biggest customer (a large dermatology practice) wanted me to join them full time as their IT director and I took the job. Here's where it gets interesting. 2 months after joining them the practice was sold to HUGE nationwide dermatology group. The bad news for me, they have their own IT department so my job basically will not exist after the acquisition is completed. Pretty scary.
The good thing though is that the guy who brought me in is a genuinely great guy and hasn't left me out in the cold in the unemployment line. We are now partnering on some of his other ventures one of which brings me to this forum. He has a small cleaning business that was initially created solely to clean the offices of the dermatology practice. Now that that's been sold we're looking to grow the cleaning business and make it profitable. It currently isn't. Doubly challenging is that after walking the jobs I can see that we aren't doing a great job in certain areas (vinyl floors!) so one of the first things I want to do is figure out what other people consider best practices.
The short version of all of that is I have no cleaning business experience. I do have business experience so I'm not too concern over managing that aspect. But when it comes to the actual cleaning, I don't know much. I've been doing my research so I know more than I did when I took this on two weeks ago but expect me to ask a lot of questions.