Is your cleaning company operating with professional integrity? - Cleaning Talk - Professional Cleaning and Restoration Forum
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post #1 of Old 02-11-2012, 08:41 AM Thread Starter
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Is your cleaning company operating with professional integrity?

This is a word of warning to all clients who employ cleaners with the belief that your property is protected and insured.

A few weeks ago I took on a cleaner from a company called Homeclean. Things did not go well as she failed to arrive at the correct time for our first meeting. This should have been a sign to me that things were not going to be good

On her first day at our property she damaged two main entrance locks:one to my property and one which is a mutual entrance for others. The total cost to replace the locks and keys totalled 160.

To my dismay this company refused to accept liability and declared they had no insurance of any kind!!

I have since discovered that the majority of companies are insured and this company works according to its own rules.

Needless to say I terminated my contract with this company. But for all of us who assume that professional companies are insured: Ask for their public liability insurance. If they do not have one , don't take them on!
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post #2 of Old 08-06-2012, 10:00 PM
Join Date: Jul 2012
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Yes! It is always a must to make sure your cleaning company is insured. Very important!

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post #3 of Old 07-23-2013, 04:04 AM
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Well i think the cleaners need to be well trained while handling responsibility of cleaning & also should know the usage of kits & equipment which are used for this purpose. That is why a good cleaning company is nowadays using Janitorial cleaning Supplies kits for all purpose cleaning & to get a good result out of it.
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post #4 of Old 08-30-2013, 04:15 AM
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The company which I call must be verified with insurance and proper certification. They clean entire surface area with their latest tools without hurting my personal stuffs.
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post #5 of Old 01-15-2016, 06:14 AM
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Here is some important point before selecting the gutter cleaning services
  • Employees of the company should be fully qualified and thoroughly experienced with all equipment
  • Work is completed with strict adherence to workplace health and safety legislation.
  • The company should be fully insured, Trades Monitor Certified and also registered with local governments.
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post #6 of Old 12-13-2016, 07:52 AM
Join Date: Dec 2016
Location: India
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Well, that's probably the first thing anyone would think of before hiring a home cleaning service. The company that had come to my place for deep home cleaning service - Mr. Homecare, made me realize in their first day of inspection itself, about being highly professional. Even during and post service, they made sure to respect our privacy. The company has to be proficient, as you don't want your property to be mutilated in any manner.

Last edited by Sharon Alex; 01-23-2017 at 04:35 AM.
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post #7 of Old 06-19-2019, 08:28 AM
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Full insurance is a must, only low-qualified companies would work without it.
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