I was trying to figure out how to handle this. This year I have been very busy, working 6 days a week and with one employee, We do several rentals, so sometimes we get the third party factor going on.
So I immediately knew when the owner said the tenant requested the floors to be "spotless", I immediately knew there was going to be a problem. So sure enough the tenant calls with a complaint that the floors aren't clean, hair on floor of bathroom and a cobweb
, this after doing a double check in/ check out yesterday, and its Saturday
Okay, I'll stop crying, what to do? I left early that day and told my employee to make it spotless and double vacuum.
This particular property is a renovated barn, complete with a sliding barn door and painted wood floors. Normally I would say, its Saturday, and I'll give you a credit or something, but to avoid the owner getting a bad write up, or me
, I am going up there to re mop the floors for an hour, because the owner is a good client..
These floors, since its a barn are painted with spaces between them. Anyone have any advice? I wasn't sure what to say , wait to Monday, credit, what?
They are only there until Thursday.