I recommend that you put the following in writing. Make a copy of the letter for your records and send Certified Mail, return receipt requested (the green card proving he receives it). No more email and phone calls now...he has to either put up or shut up. You have to either move forward legally OR drop it, and you have to prove his intentions at this point. Anyway, here you go...
Dear Mr. Pomp-ass,
As promised, I am following up on the serious allegations made by you on xx/xx/xx implicating our company in a claim of missing property from your residence. Our obligation to help assist in resolving this matter relies on continued communication between us for any ongoing developments. This enables us to proceed with legal action, if necessary, and to help protect your interest in this matter.
On xx/xx/xx we spoke on the phone about the importance of filing a police report. I also made this request in writing on xx/xx/xx to ensure your full understanding that we would need a police report filed to initiate an investigation. It is our understanding that you were amenable to this request and indicated that you would follow through. It has been three weeks and we have not heard from you. We hope to close the gap in our communication so we can assist you as quickly as possible.
In order for me to proceed further in assisting you, I am requesting a copy of the police report. Please mail a copy to our office no later than 10 days from the receipt of this letter.
If you are unable to provide a copy, please let us know the contact information for the investigator who is pursuing this matter and which agency you filed your report. We will then be happy to request and retain a copy directly with them.
Our concern is to fulfill our obligation and cooperate in the necessary investigation as we have previously agreed. This is also required for us to maintain proper documentation for any future claims of recovery.
If you have not yet filed a report, we request that you provide this information in writing and inform us if you consider this matter closed.
Again, we hope to assist you in this matter and appreciate your cooperation.
Cleaning for Heroes
The only 501c3 nonprofit in the cleaning industry that improves the lives of heroes, one household at a time!
Last edited by TailoredMaid; 07-13-2008 at 07:08 PM.
Reason: clarified "mail" to say "email" in first paragraph