Letting our Carpet cleaning clients know about janitorial - Cleaning Talk - Professional Cleaning and Restoration Forum
 
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post #1 of Old 04-15-2014, 05:20 PM Thread Starter
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Letting our Carpet cleaning clients know about janitorial

What should we give our current carpet cleaning clients when we are in home with them. We already give them magnets, spotters, referral cards, invoice, review form, and business card. At the current moment non of these items display that we do "janitorial" services as well. I was thinking a seperate brochure explaining our janitorial services, but it seems like over kill.

So what do you carpet cleaners that also do janitorial services give to your carpet cleaning clients when you are in home?
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post #2 of Old 04-16-2014, 09:37 AM
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I'd say with everything you already give them that should be enough? Talking face to face should be all you need to do IMHO, especially since you already have your foot in the door. The only other possible suggestion I could give to you would be to leave a flyer or postcard on their desk with all the services you provide.

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post #3 of Old 04-16-2014, 11:06 AM Thread Starter
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Originally Posted by A1 Cleaning Tech View Post
I'd say with everything you already give them that should be enough? Talking face to face should be all you need to do IMHO, especially since you already have your foot in the door. The only other possible suggestion I could give to you would be to leave a flyer or postcard on their desk with all the services you provide.
relaying on my techs to educate our customers on Janitorial side of business probably won't work out very well unfortunately.
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