Why is it so hard for us to prove ourselves! - Cleaning Talk - Professional Cleaning and Restoration Forum
 
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post #1 of Old 04-18-2008, 06:07 PM Thread Starter
 
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Why is it so hard for us to prove ourselves!

Greetings,

My name is Nikia Sharp, owner of Domestic Diva Cleaning Service. I recently relocated to the Charlotte are area and have persued my cleaning service full time.

Well, business is great but yet again I am running in to those customers with 4,000-5,000 square foot homes whose prior cleaners charged $120 for monthly service! I gave a woman a quote this morning and she was just in disbelieve as to why I would charge what I charge. She then told me that she would give us a try...so we've got to prove our worth!

So my question is this? How do you sell yourself when you are up against those individuals who are not bonded/insured..who don't incur business expenses like us? How do we sell our business and let customers know the worth/benefits of your business?

Any help would be greatly appreciated! Thanks!

Nikia Sharp, President
http://www.domesticdivanc.com

Last edited by ncdiva; 04-18-2008 at 06:08 PM. Reason: mispelling
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post #2 of Old 04-18-2008, 06:41 PM
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Hi Nikia.. welcome. There are some great threads on here in the business and marketing forums that will get you started.

Here is one that answers your question.
http://www.cleaningtalk.com/showthread.php?t=115

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post #3 of Old 04-18-2008, 07:01 PM
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Welcome to cleaningtalk.com Nikia

I too have asked myself that same question repeatedly. Even after 22 years of experience in the industry, being the founder of 3 different industry related organizations, being an Advisor to several committees that govern such things as the greening of cleaning supplies, belonging to every trade organization and association known to man I still find myself faced with the aged old question of what is my knowledge worth if the customer is bargain shopping?!?

Ken - great thread to point her to

Last edited by t.peterson; 04-18-2008 at 07:57 PM.
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post #4 of Old 04-18-2008, 07:22 PM Thread Starter
 
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Thanks, Ken! That thread was very resourceful!
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