This is pretty embarrassing for me to ask being that I've been in business for almost 4 years. But I recently submitted a proposal and my company wasn't picked, I asked for feedback and she told me:
"It was just a matter of dollars and the attention to detail this other cleaner provided during the walkthrough."
My questions is, what does a "detail" walk through look like? I spent a few minutes with the prospect BEFORE the walk through to talk with them, identify pain points, better understand their needs, and then I'm told my walk through was lacking.
Can anyone weigh in?!
Last edited by youngstarr; 04-11-2016 at 05:15 PM.