went over bid, what to do? - Cleaning Talk - Professional Cleaning and Restoration Forum
 
Thread Tools Display Modes
post #1 of Old 09-25-2012, 02:10 PM Thread Starter
Junior Member
 
Join Date: Aug 2012
Posts: 7
went over bid, what to do?

Hi, I am fairly new to commercial cleaning, I mostly do residential. We do have one commercial account which we do once a week. They recently asked us to do a quarterly deep clean, involving all inter-office glass as well as some exterior, blinds, baseboards, woodwork, detail dusting of furniture, etc. I bid 300% of the cost of a typical clean, going by my experience in residential. We did the clean this weekend and went over by 30% - the price needs to be closer to 400%. My question is, should I tell the office manager this and ask for the 400% for this clean, or tell her that the clean we just did will be at the original bid price but future deep cleans will be at the 400% price? thanks for your thoughts
2ofeach is offline  
Sponsored Links
Advertisement
 
post #2 of Old 09-26-2012, 11:30 AM
Member
 
Join Date: Aug 2012
Posts: 85
Was there a written contract?
You might have to take the loss for this last clean and let them know in the future it will be 400%
albertapro is offline  
post #3 of Old 09-26-2012, 08:41 PM
Member
 
Join Date: May 2012
Location: Melbourne
Posts: 32
This is a hard question but unfortunatley to save business relastionships I would do what albertapro suggests and take the loss but let them know any future cleans will be 400% more. Try and take this in your stride and remeber it for next time. Good luck with your outreach into commercial cleaning!! Also please let us know how you went with talking to your client about it.
Louise is offline  
Reply

Quick Reply
Message:
Options

Register Now



In order to be able to post messages on the Cleaning Talk - Professional Cleaning and Restoration Forum forums, you must first register.
Please enter your desired user name, your email address and other required details in the form below.

User Name:
Password
Please enter a password for your user account. Note that passwords are case-sensitive.

Password:


Confirm Password:
Email Address
Please enter a valid email address for yourself.

Email Address:
OR

Log-in










Thread Tools
Show Printable Version Show Printable Version
Email this Page Email this Page
Display Modes
Linear Mode Linear Mode



Posting Rules  
You may post new threads
You may post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off

 
For the best viewing experience please update your browser to Google Chrome