When it comes to choosing qualified water damage restoration company, there are four basic tenets to look for. They are:
The ideal company should be available 24 hours a day, seven days a week. They will answer their own phones and be able to have a technician out to your home or business within an hour or so.
The ideal company should have a complete staff of trained professionals, proficient on all latest water damage restoration equipment and procedures. They should be able to do the work and communicate effectively with your insurance providers or claim adjuster to insure prompt, courteous service and timely completion of the work required.
The ideal company should offer a complete range of services designed to return your home to its pre-loss condition. This will include water extraction and drying, carpet cleaning and mold remediation, as well as any structural repairs or restoration that may be required.
Make sure the company you choose has been certified by an industry leader, such as the Institute for Inspection, Cleaning, and Restoration Certification (IICRC) or the Restoration Industry Association (RIA).