Cleaning Talk - Professional Cleaning and Restoration Forum - Reply to Topic
Thread: Initial Cleaning Reply to Thread
Title:
Message:
Post Icons
You may choose an icon for your message from the following list:
 

Register Now



In order to be able to post messages on the Cleaning Talk - Professional Cleaning and Restoration Forum forums, you must first register.
Please enter your desired user name, your email address and other required details in the form below.

User Name:
Password
Please enter a password for your user account. Note that passwords are case-sensitive.

Password:


Confirm Password:
Email Address
Please enter a valid email address for yourself.

Email Address:
OR

Log-in










  Additional Options
Miscellaneous Options

  Topic Review (Newest First)
04-27-2013 10:04 AM
AndrewWilliam In such a case you must set quotation for the services you are providing so that the client can have an option to choose. In case they do not opt for it then you must show how going for every option will make the place look much better. Also offering a discount over the increased rates would be a nice idea.
01-15-2013 09:31 PM
Maids a la Mode I always gauge the initial cleaning cost / reward benefit. Especially if the client will be a repeat customer.
12-14-2012 07:29 AM
bloun We clarify to our customers what the difference between an initial cleaning and routine cleaning is, and they don't have any problems with deep cleaning costing more. Additional deep cleaning items, just to name a few, could be washing a patio screen door, wiping ceiling fans (vs. dusting), washing outside of the front door and some other things. We also bring a taller ladder for the initial cleaning...
_____________________________________________
Residential cleaning services in Jacksonville - Clean4Real
12-04-2012 10:51 PM
Absolute Clean Freaks I typically charge close to double the maintenance cost as well and I don't have much trouble with that price. It all depends on the condition of the home. Some initial cleans will be less and some much more than the double cost. You need to be fair with your clients and expect the same in return.
12-04-2012 07:17 PM
eng84ine Cleaning by N&J, thanks so much for the feedback. I normally wind up reducing my initial cleaning price to appease the client and win the account, but perhaps I was asking too much from the start. I normally charge about 2x what I would charge for a maintenance clean. I will try to shoot for close to 1.5 as long as I'm still able to generate a profit with the additional labor hours spent.
12-02-2012 09:26 PM
Cleaning by N & J From reading your post and also charging more for the initial clean I would say that you are charging too much for the initial cleaning. I charge about a third to fifty percent above the normal price and this puts customers at ease because I tell them from start that we charge more for the first time clean because we spend time detailing and getting a base for the next time we clean. We have most of our clients as repeat customers who never had a problem with the extra cost. I really think you need to consider lowering your price and telling customers before the walkthrough. I hope this helps.
11-30-2012 07:00 PM
eng84ine
Initial Cleaning

I have been having a difficult time getting customers to see the value in the extra charge built into the intial house cleaning. The walkthroughs go very well up to the point of the price of the intial cleaning being two to three times the cost of the maintenance cleanings. I point out the extra services and time involved, but it seems like sticker shock sets in. Any input on ways you've found to put clients at ease and get them to recognize the value in this initial service?

Posting Rules  
You may post new threads
You may post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

 
For the best viewing experience please update your browser to Google Chrome