Hey I am a 1 year old cleaning company looking to expand from small once and twice a week contracts to 5 day a week and up. I am looking for some online courses or good books that can help me out with expanding my newborn knowledge of the industry. I have noticed that there's 5 million different choices and was wondering if you guys could help me out a little with which ones are worth it. I am also looking to go to the ISSA / Interclean convention in November down in orlando. Is it worth the $500 bucks (plus travel expenses) that it will cost? The $500 includes a year membership to ISSA but I don't even know if that makes it worth the money. Any help is much appreciated. Also does anyone have any history with unit franchising with big cleaning companies? I am wondering if the 10% of the contracts is worth the big name behind it.