That's exactly right. I agree. People tend to be forgetful, especially when its something small. So using facebook and istagram (social media) it helps remind everyone that you are around! And also when you post on social media, if people like your post or comment on your post, it will show up on their friends newsfeed. That could result into more customers! It opens up other sources and paths for people to find you!I think social media is just a good way to stay connected to your customers. You can post deals, discounts, new products and services that you offer. Also it's a good way to remind people about yourself. Life is so busy and people might just forget about you, but if they see your updates in their social media they are more likely to remember you when they need services/products that you offer.